Privacy Policy

Introduction

This website is an independent property information and enquiry platform for Khaya Residences Bangsar.

It is independently operated for property marketing and enquiry purposes and is not the official website of the project developer.

Property enquiries submitted through this website are handled by Nathanael Chuah Tze Ming (REN 85046), a Registered Real Estate Negotiator under Foreward Realty Sdn Bhd [E (1) 1909].

By using this website or submitting your personal information, you acknowledge that you have read this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when making a property enquiry.

This information may include:

• Full name
• Contact number
• Email address
• Property preferences and requirements
• Preferred viewing arrangements
• Information included in enquiry messages

We may also collect limited technical information automatically when you browse this website.

• IP address
• Browser and device information
• Pages visited
• Website interaction data
• Referral sources

How We Use Your Information

Personal information collected through this website may be used for the following purposes:

• Responding to property enquiries and information requests.
• Providing relevant project details, floor plans, pricing information and availability updates.
• Arranging property consultations and viewing appointments.
• Communicating with you through telephone, email or WhatsApp.
• Improving website performance and user experience.
• Maintaining records of enquiries and communications.
• Complying with applicable legal and regulatory requirements.

Sharing of Information

Your personal information may be shared with relevant parties when reasonably necessary to process your property enquiry.

These parties may include:

• The registered real estate negotiator handling your enquiry.
• Foreward Realty Sdn Bhd, where relevant to the enquiry.
• The project developer or authorised project representatives, where necessary for enquiry processing or viewing arrangements.
• Website hosting, communication, analytics and other service providers supporting website operations.
• Regulatory or government authorities where disclosure is required by law.

We do not sell your personal information to third parties.

Data Protection & Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, disclosure, alteration or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

While reasonable precautions are taken, we cannot guarantee absolute security of information transmitted through this website.

Cookies & Website Tracking

This website may use cookies and similar technologies to improve functionality, understand visitor interactions and evaluate marketing performance.

Where enabled, third-party services such as Google Analytics or Google Ads may collect website usage information in accordance with their respective privacy policies.

You may manage or disable cookies through your browser settings. Certain website features may not function as intended when cookies are disabled.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including handling property enquiries, maintaining relevant records and complying with applicable laws.

When personal information is no longer required, reasonable steps will be taken to delete or securely dispose of it.

Your Privacy Rights

Subject to applicable Malaysian data protection laws, you may request to:

• Access personal information held about you.
• Correct inaccurate or incomplete personal information.
• Withdraw consent for certain uses of personal information, where applicable.
• Opt out of direct marketing communications.
• Request information about how your personal data is being processed.

Requests may be submitted through the contact details provided below and will be handled in accordance with applicable law.

Third-Party Websites

This website may contain links to third-party websites or communication platforms, including WhatsApp.

We are not responsible for the privacy practices, security measures or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website operations, business practices or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

We encourage visitors to review this page periodically.

Contact Information

If you have any questions regarding this Privacy Policy, the collection or use of personal information, or wish to exercise your privacy rights, please contact the person responsible for property enquiries through this website.